Terms and Conditions
WASABI CO. LTD
THIS DOCUMENT SETS OUT THE TERMS AND CONDITIONS ON WHICH WASABI CO. LIMITED (“WE”; “OUR”; “US”; “WASABI”) SUPPLIES ANY OF THE GOODS (“GOOD”; “GOODS”) LISTED ON WWW.WASABI.UK.COM (“WEBSITE”) TO YOU. PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE PLACING YOUR ORDER FOR ANY OF THE GOODS. YOU ACKNOWLEDGE THAT BY CLICKING ON THE BUTTON MARKED “I ACCEPT”, OR BY MAKING ANY USE OF OR BROWSING THE WEBSITE, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS. IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS, YOU WILL NOT BE ABLE TO PLACE AN ORDER FOR ANY OF THE GOODS VIA THE WEBSITE.
YOU ARE ADVISED TO PRINT AND RETAIN A COPY OF THESE TERMS AND CONDITIONS FOR YOUR FUTURE REFERENCE.
1. INFORMATION ABOUT WASABI CO. LTD AND THE WEBSITE
1.1. The Website is owned and managed, operated and maintained by Wasabi Co. Ltd, company registration number 04431046, whose registered office is at 22 Great James Street, London, WC1N 3ES.
1.2. Wasabi Co. Ltd shall be entitled at its own discretion to suspend the Website for any reason whatsoever, including but not limited to repairs, planned maintenance or upgrades and shall not be liable to you for any such suspension or unavailability of the Website.
1.3. Wasabi Co. Ltd reserves the right to make any changes to the Website including any functionalities and content therein or to discontinue any of the Goods or features of the Website without notice.
1.4. Wasabi Co. Ltd may be contacted at Fusion House, Suite 4, 5 Rochester Mews, Camden, London, NW1 9JB or by e-mail at firstname.lastname@example.org.
2. PRELIMINARY INFORMATION
2.1. By placing an order with Wasabi for the purchase of the Goods, you warrant that:
2.1.1. you are legally capable of entering into any binding contracts;
2.1.2. you are at least 18 years old; and
2.1.3. you are not in any way prohibited by the applicable law in the jurisdiction which you are currently located to enter into these Terms and Conditions for the purchase of the Goods.
3. PLACING AN ORDER
3.1. In order to purchase any of the Goods from the Website, you shall be required to complete the online form (“Order Form”) made available to you on the Website. Upon completion of the Order Form, you will be directed to enter your payment details in order to make payment of the Goods and confirm placement of the order (“Order”).
3.2. By placing an Order, you consent to Wasabi conducting verification and security procedures in respect of the information provided in the Order Form.
You hereby warrant that the information provided to Wasabi is true, accurate and correct. You further warrant that you shall promptly notify Wasabi in the event of any changes to such information.
4. FORMATION OF CONTRACT
4.1. All Orders are subject to availability and must be placed before such time as stated in the delivery section of the Website from time to time. Any order placed after this time will be processed at Wasabi’s sole discretion. Orders of more than three (3) party sets must be made at least 24 hours in advance. We will inform you as soon as reasonably practicable if the Goods you have ordered are not available and Wasabi will not process your Order.
4.2. After placing an Order, you will receive an e-mail from Wasabi acknowledging that we have received your Order (“Order Confirmation Email”). Please note that this does not mean that your Order has been accepted. Your Order constitutes an offer to us to buy Goods. All Orders are subject to acceptance by us. Wasabi will send you a separate e-mail once we have received your payment for the Order (“Payment Confirmation”). The contract between us will only be formed once we have dispatched the Order for delivery (“Contract”).
4.3. The Contract will relate only to those Goods whose dispatch we have confirmed in the Dispatch Confirmation. Wasabi will not be obliged to supply any other Goods which may have been part of your Order until the dispatch of such Goods has been confirmed in a separate Dispatch Confirmation.
5.1. You acknowledge the Goods may contain traces of nuts, egg, soya, milk, mustard, sesame, gluten, fish and shellfish, as we use these ingredients in all our kitchens.
5.2. Wasabi reserves the right to substitute the Goods available on the Website from time to time and at its sole discretion.
5.3 If Wasabi is unable to supply you with any Goods, for example because the Goods are no longer in stock or no longer available or because of an error in the Price (as defined below) on our Website as referred to in clause 6.4, Wasabi will inform you of this by telephone or e-mail and Wasabi will not process the Order. If you have received Payment Confirmation in respect of your Order, we will offer you the possibility of choosing between a substitute of the goods not available, or refund you the relevant amount as soon as possible.
6. PRICE AND PAYMENTS
6.1. The price of the Goods and our delivery charges will be as quoted on our Website from time to time, except in cases of obvious error (“Price”).
6.2. Unless otherwise expressly set out to the contrary, the Price quoted on the Website shall be inclusive of applicable value added taxes and exclusive of the delivery charges. For the avoidance of doubt, the delivery charges shall be set separately on the Order Form, Order Confirmation E-mail and the Dispatch Confirmation.
6.3. Due to the nature of the business, you acknowledge and agree that the Price may be subject to change and variation from time to time without prior notification to you.
6.4. Wasabi shall use its reasonable endeavours to ensure that the Price for the Goods on the Website are accurate and correct at all times. However, you acknowledge and accept that such Goods may at times be incorrectly priced. Where there is a discrepancy between the actual Price and the advertised Price, Wasabi shall inform you of the actual Price of the Goods. Thereafter, you shall have the option of proceeding with your Order in consideration for the actual Price or cancelling your Order with Wasabi.
6.5. You may pay for your Order using a credit card, debit card or any other method of payment as specified on the Website. Wasabi reserves the right not to process your Order if Wasabi has not received payment of the Price and any other additional charges, including without limitation any applicable taxes and delivery charges.
6.6. For your information, we use third party payment handlers to process your payment and you agree that you have given us permission to do so by complying with the terms herein.
7.1. Wasabi aims to deliver your Order to you, subject to the provisions set out herein, within the timescales set out on the Dispatch Confirmation, unless there is a Force Majeure Event. If we are unable to meet the estimated delivery time because of a Force Majeure Event, we will contact you with a revised estimated delivery time.
7.2. All applicable delivery charges are excluded from the Price quoted on the Website. Delivery charges will be as set out on the Website and confirmed in the Order Confirmation E-Mail.
7.3. Goods are only available for delivery to a selection of postcodes set out on the Website. Wasabi may add to or remove from the selection of postcodes it delivers to at its sole discretion and without notice to you.
8. CANCELLATION RIGHTS AND RETURNS
8.1. Your legal right to cancel an Order under the Consumer Protection (Distance Selling) Regulations 2000 does not apply in the case of perishable goods, such as food, drink and fresh flowers. Cancellation and refund of an Order for the Goods is subject to the terms of this clause 8 and 9 below.
8.2. Any Order cancellation must be made within ten (10) minutes of your receiving the Order Confirmation E-Mail and is subject to Wasabi having not processed your Order. Acceptance of such cancellation and the issue of a refund is made at our sole discretion. Where we have agreed to provide you with a refund, you will receive a full refund of the Price for the Goods, no later than thirty (30) days from the date of receipt by Wasabi of your notification to cancel.
9. DAMAGED GOODS
9.1. In the event that the Goods delivered to you are damaged in transit, Wasabi shall provide you with replacement of your Order, or if such Goods are unavailable, then an alternative which is as close an alternative as possible. Wasabi shall bear the delivery costs incurred by you in returning the damaged Goods to us, subject always that you provide us with documentary evidence supporting such delivery costs.
10. REGISTERING AN ACCOUNT
10.1. You shall be entitled to register with the Website by completing the online registration form and setting up an account (“Account”). However, you may use the Website and place an Order without registration of an Account.
10.2. Where you choose to register an Account, you shall be provided with a login and password (“Login Details”) in order to access your Account. You agree to keep your Login Details confidential and not to allow any other individuals to use your Login Details to access your Account.
10.3. You agree to notify us in the event of a breach of security or of any unauthorised use (suspected or otherwise) of your Login Details and Account.
10.4. You hereby undertake to indemnify us and hold us harmless for any claims, losses, costs and expenses that we may suffer as a result of any activities conducted using your Login Details.
10.5. In the event that we, in our sole and absolute discretion, consider that you have breached any of the terms set out in these Terms and Conditions, we reserve the right to take any action that we deem to be necessary, including without limitation, the termination forthwith and without notice, your use of and access to the Website; and in the case of illegal use, the instigation of legal proceedings.
10.6. You may terminate your Account with us by giving us not less than seven (7) days notice.
11. PROMOTIONAL CODES
11.1. We may from time to time provide you with promotional discount vouchers or codes as part of our marketing and promotional campaigns. The validity and use of such vouchers or codes shall be strictly subject to any relevant and additional terms which shall be made available to you on the Website or otherwise by e-mail.
12. ADDITIONAL OBLIGATIONS
12.1. You agree that you are solely responsible and liable for all activities on the Website carried out by your use of the Website.
12.2. You further agree that at all times, you shall not:
12.2.1. use the information presented on the Website or provided to you by Wasabi for any commercial purposes; or
12.2.2. infringe any rights of any third parties.
13. EXCLUSION OF WARRANTIES AND LIMITATION OF LIABILITY
Liability in respect of Orders
13.1. Subject to clause 13.2 and 13.4 and in respect of any Order, if we fail to comply with these Terms and Conditions, we shall only be liable to you for losses that you suffer as a result of our failure to comply (whether arising in contract, tort (including negligence), breach of statutory duty or otherwise) which are a foreseeable consequence of such failure, provided always that such losses are limited to the Price paid under the relevant Order.
13.2. Subject to Clause 13.4, Wasabi will not be liable for losses that result from our failure to comply with these terms and conditions that fall into the following categories:
13.2.1. loss of income or revenue;
13.2.2. loss of business;
13.2.3. loss of profits;
13.2.4. loss of anticipated savings;
13.2.5. loss of data; or
13.2.6. waste of management or office time.
However, this Clause 13.2 will not prevent claims for loss of or damage to your tangible property that is foreseeable or any other claims for direct loss that are not excluded under Clause 13.2.1 to 13.2.6 inclusive of this Clause 13.2.
Liability in respect of general use of the Website
13.3. Subject to clause 13.4, Wasabi hereby expressly excludes any liability for any direct, indirect or consequential loss or damage incurred by any you in connection with the Website or in connection with the use, inability to use, or results of the use of the Website, any websites linked to it and any materials posted on it.
13.4. Nothing in these Terms and Conditions excludes or limits our liability for:
13.4.1. death or personal injury caused by our negligence;
13.4.2. fraud or fraudulent misrepresentation;
13.4.3. any breach of the obligations imposed by section 12 of the Sale of Goods Act 1979;
13.4.4. defective goods under the Consumer Protection Act 1987; or
13.4.5. any other matter for which it would be illegal for us to exclude or attempt to exclude our liability.
14. INTELLECTUAL PROPERTY RIGHTS
14.1. Wasabi and its licensors own all the intellectual property rights (“Intellectual Property Rights”) relating to the Website (including all material published on it) and the Goods.
14.2. You are expressly prohibited from:
14.2.1. reproducing, copying, editing, transmitting, uploading or incorporating into any other materials, any of the Website; and
14.2.2. removing, modifying, altering or using any registered or unregistered marks/logos/designs owned by us or our licensors, and doing anything which may be seen to take unfair advantage of the reputation and goodwill of Wasabi or could be considered an infringement of any of the rights in the Intellectual Property Rights owned by and/or licensed to Wasabi.
14.3. You may print off one copy, and may download extracts, of any page(s) from the Website for your personal reference and you may draw the attention of others within your organisation to material posted on the Website.
14.4. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
14.5. Our status (and that of any identified contributors) as the authors of material on the Website must always be acknowledged.
14.6. You must not use any part of the materials on the Website for commercial purposes without obtaining a licence to do so from us or our licensors.
15. GENERAL USE OF THE WEBSITE
15.1. Access to the Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our Website without notice (see below). We will not be liable if for any reason our Website is unavailable at any time or for any period.
15.2. From time to time, we may restrict access to some parts of our Website, or our entire Website.
15.3. We are the owner or the licensee of all intellectual property rights in the Website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
15.4. Commentary and other materials posted on the Website are not intended to amount to advice on which reliance should be placed. Wasabi therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to the Website, or by anyone who may be informed of any of its contents. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
15.5. We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to the Website, or close it indefinitely. Any of the material on the Website may be out of date at any given time, and we are under no obligation to update such material.
15.6. You must not misuse the Website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Website, the server on which the Website is stored or any server, computer or database connected to the Website. You must not attack the Website via a denial-of-service attack or a distributed denial-of service attack.
15.7. Wasabi will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Website or to your downloading of any material posted on it, or on any website linked to it.
15.8. You may not create a link to the Website from another website or document without Wasabi’s prior written consent.
15.9. Where the Website contains links to other sites and resources provided by third parties, these links are provided for your information only. Wasabi have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.
17.1. If you have reason to believe that any of the terms herein have been breached or you have a complaint to make, please log the complaint by filling out our feedback form found here or write to us at the address provided herein.
18. EVENTS OUTSIDE OUR CONTROL
18.1. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms that is caused by events outside our reasonable control (“Force Majeure Event”).
18.2. A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:
18.2.1. strikes, lock-outs or other industrial action;
18.2.2. civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;
18.2.3. fire, power outage, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;
18.2.4. impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;
18.2.5. impossibility of the use of public or private telecommunications networks; and
18.2.6. the acts, decrees, legislation, regulations or restrictions of any government.
18.3. Our performance under these Terms is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under these Terms may be performed despite the Force Majeure Event.
19.1. If Wasabi fails at any time to insist upon strict performance of its obligations under these Terms and Conditions, or if it fails to exercise any of the rights or remedies to which it is entitled under these Terms and Conditions, this will not constitute a waiver of any such rights or remedies and shall not relieve you from compliance with such obligations.
19.2. A waiver by Wasabi of any default shall not constitute a waiver of any subsequent default.
19.3. No waiver by Wasabi of any of these Terms and Conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.
19.4. If any of these Terms and Conditions is determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which shall continue to be valid to the fullest extent permitted by law.
19.5. These Terms and Conditions and any document expressly referred to in them represent the entire agreement between you and Wasabi in respect of your use of the Website and your use of the Goods, and shall supersede any prior agreement, understanding or arrangement between you and Wasabi, whether oral or in writing.
19.6. You acknowledge that in entering into these Terms and Conditions, you have not relied on any representations, undertaking or promise given by or implied from anything said or written whether on the Website, the internet or in negotiation between you and Wasabi except as expressly set out in these Terms and Conditions.
19.7. These Terms and Conditions are governed by and construed in accordance with English law. The Courts of England and Wales shall have exclusive jurisdiction over any disputes arising out of these Terms and Conditions.
20. Wasabi photo competition instagram #SUSHISNAP
20.1. This competition is managed Wasabi Sushi and Bento.
20.2. This competition is open to anyone aged 18 years and over.
20.3. The competition runs once a month.
20.4. To enter, entrants must post a photo they have taken of a Wasabi product and tag us in it on Instagram, facebook or twitter using the @Wasabi_uk handle and use the hashtag #Sushisnap
20.5. The prize is either a wasaboy or wasabae tote bag or tshirt. The prizes are subject to availability.
20.6. This promotion is free to enter and no purchase is necessary.
20.7. The winner will be chosen the first Monday of every month.
20.8. We will choose a winner each month by a Wasabi representative.
20.9. To receive the prize, the winner will be messaged on the social media channel they used to tag us in.
20.10. The prize cannot be exchanged nor will a cash alternative be supplied if the winner does not want the prize.
20.11. The prize is not for resale or transfer.
21. Wasabi Club: Loyalty & Rewards
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY ACCESSING OR USING THIS PROGRAMME, YOU AGREE TO BE BOUND BY THE TERMS DESCRIBED HEREIN AND ALL TERMS INCORPORATED BY REFERENCE. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, YOU SHOULD NOT PARTICIPATE IN THIS PROGRAMME.
These Terms and Conditions apply to your access to, and participation in, the Wasabi Club Rewards programme which is only available in the United Kingdom and is operated by Wasabi Ltd. (UK). These Terms and Conditions do not alter in any way the terms or conditions of any other agreement you may have with Wasabi for products, services or otherwise. Wasabi reserves the right to change, modify and/or eliminate Wasabi Club and/or these Terms and Conditions or any policy, FAQ, or guideline pertaining to Wasabi Club at any time and in its sole discretion. Any changes or modifications will be effective immediately upon posting the revisions to www.wasabi.uk.com and you waive any right you may have to receive specific notice of such changes or modifications. Your continued participation in Wasabi Club will confirm your acceptance of such changes or modifications; therefore, you should review these Terms and Conditions and applicable policies frequently to understand the terms and conditions that apply to Wasabi Club. If you do not agree to the amended terms, you must stop participating in Wasabi Club.
Wasabi Club is one way in which Wasabi Sushi & Bento endeavours to reward and thank loyal customers for their continuous visits to our UK branches. To enrol in Wasabi Club and receive rewards, you will need to visit a participating store and collect a stamp during your visit. The Wasabi club system works through a stamp collection system, where customers will collect 7 stamps for each visit where they spend more than £7 OR buy a medium or large sushi box OR a hot bento. On the 8th visit, the customer will have a free meal (sushi box or hot bento). We determine ‘meal’ to be one of the following items from our menu: Chumaki set, Hana Set, Harmony Set, Mixed Maki Set, Rainbow Set, Salmon Nigiri Set, Sashimi Set, Wasabi Classic (with Chicken Katsu), Wasabi Classic (with crabmeat salad), Wsabi special bento, Yasai roll set, Chicken Salad roll set, Salmon Teriyaki roll set, Salmon teriyaki roll set, Crispy Chicken Roll, Crispy Yasai roll, Crispy Ebi roll, Chumaki set (with Brown rice) , Salmon Nigiri Set (with Brown rice), Harmony Set (with Brown rice), Yasai Roll set (with Brown rice), Rainbow Set (with Brown rice), Salmon Teriyaki with brown rice salad, Tofu teriyaki with brown rice salad, Chicken Katsu Salad, Chicken Gyoza tanmem, Spicy Chicken Tanmen, Salmon Teriyaki Salmon, Veg Tanmen. The following dishes are included with either rice or yakisoba noodles: Chicken Curry, Chicken Katsu Curry, Chicken Teriyaki, Spicy Chicken, Sweet Chilli Chicken, Chicken Yakisoba, Chicken Jahang, Salmon Teriyaki, Tofu teriyaki, Tofu Curry, Sweet Chilli Tofu, Tofu Teriyaki, Pork Bulgogi. All of the dishes are subject to availability. Only one stamp can be collected per day.
Unfortunately, not all stores can honour Rewards at this time. Please visit www.wasabi.uk.com/wasabiclub to see participating stores.
To enrol in Wasabi club and begin accumulating stamps, you will need :
A smart phone to collect points via NFC, with no download needed.
To redeem an offer after the customer has collected 7 stamps, on the 7th visit the customer will be prompted to screenshot or save the voucher message as an image, which will include a unique code that allows the customer to redeem a free meal on their 8th visit. The voucher message will be available to redeem 3 months from the date it is collected.
There are no membership fees associated with Wasabi Club. Stamps accumulated under the loyalty programme have no cash value
The stamps, benefits and rewards your account accumulates under the Wasabi Club programme are personal to you and may not be sold, transferred or assigned to, or shared with, family, friends or others.
Wasabi club benefits are available at participating UK stores and are subject to change. Wasabi reserves the right to terminate your account and/or your participation in Wasabi Club if Wasabi Ltd. believes that you have violated these Terms and Conditions or that the use of your account is unauthorised, fraudulent or otherwise unlawful or in violation of these Terms and Conditions.
Wasabi Ltd. reserves the right to terminate, discontinue, cancel or amend Wasabi Club programme at any time and in its sole discretion without notice to you.
22. No time to waste – 50% off promotion
22.1. This offer is subject to availability and only available at participating stores only (to find out if your local store please visit please Click Here
22.2. The offer is standalone and cannot be used in conjunction with any other offer at Wasabi
22.3. Exclusions may apply, please ask at the participating store for full details.
22.4. The “No time to waste” promotion begins 30 minutes before the selected store closes, according to its opening hours.
22.5. This promotion aims to reduce our company wastage and management reserve the right to discontinue the promotion at any time.
23. Online ordering – “Free Lunch voucher”
23.1. The voucher is subject to availability and only available at participating stores only (to find out if your local store please visit please Click Here
23.2. To receive a voucher, you must have made an online order via the Wasabi website. Upon its delivery or collection, you will receive one “free lunch voucher.” 1 per delivery/collection.
23.3. The offer is standalone and cannot be used in conjunction with any other offer at Wasabi
23.4. Only on orders of £30 and more.
23.5. Exclusions may apply, please ask at the participating store for full details.
24. 50% - Home Bento Promotion!
24.1. Valid until the 30th November 2018, in participating stores.
24.2. Not available at M&S/Wasabi.
24.3. Cannot be used in conjunction with any other offer.
24.4. Voucher can only be used once and must be handed to a member of staff.
24.5. Wasabi reserves the right to cancel this offer at any time.
25. Better Meal Promotion
25.1. The wasabi Better deal offer is valid for any labelled medium sushi set with any labelled drink in the participating promotion will be a maximum of £5.95 or less (excluding VAT) when bought together in the same transaction.
25.2. Both sushi and drinks are subject to availability.
25.3. Offer ends 30 April 2019.
25.4. The offer is standalone and can not be used in conjunction with any other offer.
25.5. The offer is not available for delivery or click and collect.
25.6. Wasabi Ltd. Reserve the right to withdraw or amend the promotion at any time.
25.7. Participating medium sushi set products areChumaki Set, Mini Hosomaki Set, Mixed Maki Set, Salmon Nigiri Set, Salmon Teriyaki Roll Set, Wasabi Classic Chicken Katsu and Wasabi Classic Crabmeat Salad.
25.8. Drinks included in the promotion are: Aloe Mango, Aloe Original, Aloe water with pulp - 500 ml, Aloe Yuzu, Bubble Tea Lychee, Bubble Tea Mango, Bubble Tea Matcha, Bubble Tea Original, Coke, Coke Zero - 500 ml, Diet Coke, Fresh Apple Juice, Fresh Lemonade Freshly Squeezed, Fresh Orange Juice W bits, Little Miracles Black Tea - 250 ml, Little Miracles Green Tea - 330 ml, San Pellegrino Lemon, San Pellegrino Orange, San Pellegrino Sparkling Water, Sparkling Apple, Sparkling Rhubarb, Sparkling Water, Sprite - 500 ml, Volvic Still Water, Wabi Sparkling Water and Wabi Still Water.
WIN A TRIP TO JAPAN.
Home Bento competition, available only at Sainsbury’s stores.
WASABI PROMOTION (THE PROMOTION)
These Terms (these “Terms”) govern the relationship between you, the entrant (“you”, “your(s)”, "Entrant(s)") and Wasabi Co. Ltd of Unit 5, Origin Business Park, Park Royal, Rainsford Road, London, NW10 7FW (the “Promoter”) and Thyngs Ltd of First Floor, St Mary's House, Duke Street, Norwich, Norfolk, England, NR3 1QA (the "Administrator" together with the Promoter, “we”, “our”, “us”) in relation to this Promotion. By entering into this Promotion you confirm that you agree to these Terms.
Promotional packs of Wasabi home bento boxes - Chicken Katsu curry, Thai Green Curry, Chicken Katsu Yakisoba, Tofu Curry or Sweet Chilli Chicken (the "Promo Pack(s)") will be sold at participating Sainsbury's stores in Great Britain (England, Scotland and Wales) during the Promotion Period. Please note that different stores stock different Promo Packs and Promo Packs will be subject to availability in each store.
The Administrator is hosting the promotion website located at www.wasabi.uk.com/winatrip ("Promotion Website"), which will be located at www.wasabi.uk.com/winatrip ("Promotion Website") on behalf of the Promoter. In legal terms, the Promoter is the "controller" of any personal information you provide when entering this Promotion. The Administrator processes your personal information as a "data processor" meaning that it is simply a service provider to the Promoter.
In addition, the Administrator will share your personal information (name, email, post code and contact number) with the Promoter when you enter this Promotion for our legitimate interests, including for the purposes of your Entry into this Promotion, to conduct and administer the Promotion and to fulfil prizes.
Subject to obtaining the winner's consent, we may also publicise the winner's name and home city in a list of winners and use the winner's personal information (including the winner's name, photograph or other likeness) in all media and formats whether now or later known or developed, without any time or territorial limit and without further notice or compensation, and may require their appearance at publicity events without any additional compensation (save for reasonable travel expenses) as required by us to identify them as a winner of this Promotion (including on the Promotion Website, our or any third party media company's websites, publications and social media platforms).
If we do not collect your personal information, you will not be able to submit a valid Entry into this Promotion or claim your prize. We may disclose this personal information to third parties for the sole purpose of processing and conducting this Promotion. If you are declared a winner, you authorise us to share your information with the prize suppliers.
Unless, you have explicitly opted-in to receiving marketing communications from us, we will destroy other personal information collected from you within two (2) months after this Promotion is completed, save for information used for the winner's details, which may remain available on our internal systems for a period of two (2) years in case of regulatory investigation into this Promotion, but we will destroy it after that, save for information used for publicity purposes, which may remain available online. If you have agreed to receive marketing communications from us you will be added to our database, but we will not share your information with third parties unless you specifically agree to us sharing these details and you can opt out at any time by unsubscribing from emails using the opt-out link or by emailing us directly at email@example.com. Communications may include but are not restricted to news, offers and exclusive treats.
1.This Promotion is only open to individuals who are resident in Great Britain only (residents of Northern Ireland excluded), aged eighteen (18) years old or over, who: (a) have purchased a Promo Pack; (b) have internet access; and (c) have a valid and active email account.
2.The following are not eligible to enter this Promotion: (a) employees of the Promoter, its parents, affiliates, direct and indirect subsidiaries, its prize suppliers, travel companies, agents, representatives, consultants, contractors, legal counsel, advertising, public relations, promotional, fulfilment and marketing agencies, web site providers, web masters and the Administrator (collectively, the “Promotion Entities”); and (b) immediate family members of such employees or of anyone with whom such employees are domiciled. In these Terms, “immediate family” includes mother, father, brothers, sisters, sons, daughters, partner or spouse.
3.This Promotion starts at 10.00am Greenwich Mean Time ("GMT") on the 31st January 2019 and closes at 11:59am GMT on 17th May 2019 ("Promotion Period"). Please note that Promo Packs may continue to be on sale after the Promotion Period, but Entries received after that the Promotion Period shall not be valid for entry into this Promotion.
HOW TO ENTER
4.To enter this Promotion, you will need to do the following during the Promotion Period:
(a)purchase a Promo Pack and find the unique QR code, the url and code on the promotional card found inside in the Promo Pack ("Code");
(b) visit the Promotion Website located at www.wasabi.uk.com/winatrip ("Promotion Website") and either (i) enter the QR Code by scanning the QR Code using a smart phone and uploading it to the Promotion Website or type in the url and code onto the Promotion Website. You must also complete the entry form on the Promotion Website, including your full name, post code, email address and telephone number ("Entry Form"),
("Entr(y)(ies)"). Illegible, incorrect and/or incomplete Entries will not be accepted or eligible to win the prize.
5.By entering this Promotion, you acknowledge that this Promotion is in no way sponsored, endorsed, administered by or associated with Sainsbury’s. You are providing your information to us and not to Sainsbury’s.
6.You may enter this Promotion up to a maximum of ten (10) times, provided that each Entry relates to a different Promo Pack and includes a unique QR Code.
7.Any use by Entrants of identities other than their own and any attempt by an Entrant to obtain more than ten (10) Entries by using multiple/different email addresses, and/or any other methods, will void all of that Entrant’s Entries and that Entrant may be disqualified from this Promotion. If there is a dispute regarding the identity of an Entrant, the Entry will be assigned to the authorised account holder of the e-mail submitted on the Entry. The “authorised account holder” will be the natural person who is assigned to an email address by an Internet access provider, online service provider, or other organisation (i.e. business, educational institution, etc.) that is responsible for assigning email addresses for the domain associated with the submitted email address. The winner may be required to show proof of being the authorised account holder. Bulk Entries made from trade, consumer groups or third parties will not be accepted. Entries by or via syndicates and Entries which do not satisfy the requirements of these Terms in full will be disqualified. Any prizes awarded to void and/or disqualified Entries will be void. We also reserve the right in our sole and reasonable discretion to disqualify any Entrant who: (a) we have reason to believe has breached any of these Terms; and/or (b) corrupts or affects the administration, security, fairness, integrity or proper conduct of this Promotion; and/or (c) engaged in any unlawful or other improper misconduct calculated to jeopardise the fair and proper conduct of this Promotion. Our legal rights to recover damages or other compensation from such an offender are reserved.
8.By entering this Promotion you agree that such Entry (excluding personal information) is deemed to be non-confidential and non-proprietary, and we shall have no obligation of any kind with respect to such Entries. Entries will not be returned.
9.Standard rates and charges of your Internet or mobile service provider will apply.
10. There is one (1) prize comprising of a return trip for two (2) people from Great Britain to Tokyo, Japan inclusive of flights, hotel stay and £500 spending money per person, as follows:
a 7-night stay including breakfast in a hotel (3*) in Tokyo (to be selected by us);
two (2) economy return flights from an airport in Great Britain to Tokyo, Japan. The airline and airport chosen is subject to availability and our discretion; and
accommodation will be in hotel based on two (2) adults sharing a standard ensuite twin or double room (winner's choice). Hotels are subject to availability.
the following blackout dates apply 19th July - 1st September; 9th September - 5th November 2019; 20th December 2019 - 2nd January 2020; 20th March - 10th April 2020; 26th April - 7th May 2020.
11.The prize may only be redeemed by the winner plus one (1) guest chosen by the winner (who must be at least eighteen (18) years of age) and must not be transferred or sold onto any other party. The winner and his/her guest: (a) may be required to present personal identification documents and a major credit card at check in to prove their identity and cover any incidental charges; and (b) will be responsible for paying any taxes in connection with the prize.
12.The winner and his/her guest must travel at the same time on the same itinerary. We will liaise with the winner to check availability and make the arrangements.
13.All prizes are subject to the Terms of the suppliers. The winner and his/her guest must abide by and are subject to the airline’s standard Terms and the hotel's conditions of stay. All elements of the Prize must be redeemed at the same time, and once the booking is confirmed no changes (including without limitation, changes to the names, date or nature of the booking) are not permitted.
14.The winner and his/her guest are responsible for ensuring they have all necessary documents including valid passports, visas, and travel and medical insurance, and must comply with all health or other government regulations.
15.All expenses not explicitly set out in these Terms and Conditions will be the responsibility of the winner and their guest, including without limitation, food and beverages, transportation to and from the airports, gratuities, spending money, personal expenses, souvenirs, incidentals and other expenses. The winner and his/her guest are also responsible for their own travel to and from airports and around Tokyo.
16.We retain the right to substitute the prize with another of equal or greater value in the event the stated prize offered is not available due to circumstances beyond our reasonable control. We will accept no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by the winner or their guest due to of entering the draw or accepting the prize.
17.The flights and accommodation are subject to availability at the time of booking. If the date selected by the winner is unavailable, then a range of alternative dates will be offered.
18.Booking must be made by the 30th September 2019, departing from 1st May 2019 onwards and travel must be completed by 31th May 2020. The flight and hotel bookings must be for the same 7 night period. The hotel stay must commence on the day of flight arrival in Tokyo and end on the day of flight departure from Tokyo. Blackout dates specified in rule 10 apply. You must finalise and confirm your booking at least sixty (60) days prior to your UK departure date.
19.Once flight tickets have been issued and accommodation has been booked, the Promotion Entities shall not be responsible or liable for any cancellations, delays, suspensions, or interruptions caused by (but not limited to) acts of god, acts of war, natural disasters, weather conditions, political unrest or terrorism, or any other circumstances beyond the reasonable control of the Promotion Entities for any element of the prize as set out.
20.The prize must be accepted as awarded and is strictly non-transferable and non-refundable, and no cash alternative, exchanges or other substitute will be given. The prize cannot be combined with any other offer, promotion or discount.
21.A winner will be randomly selected using random electronic software from all valid and eligible Entries within seven (7) days of the end of the Promotion Period and will be notified via the supplied email address within fourteen (14) days of the winner's selection.
22.In the event that:
(a) the winner cannot be contacted after two (2) attempts within three (3) business days of the winner's selection; and/or
(b) the winner does not respond by confirming its acceptance of the prize to within ten (10) days of notification from us;
(c) the winner fails to comply with our reasonable instructions and timelines for prize acceptance and prize fulfilment (whether communicated by us or via our agent);
(d) we have reasonable grounds for believing that a winner has contravened any of these Terms; and/or
(e) a winner is unable to accept the prize,
we reserve the right to choose another winner at random to receive the prize.
23.The prize will be awarded for this Promotion only on verification by us that the winner has complied with these Terms.
24.Subject to obtaining the winner's consent, the winner's name and their city will be available for one (1) month after the end of the Promotion Period on the Promotion Website, our or any third party media company's websites, publications and social media platforms.
25.If for any reason this Promotion is not capable of running as planned because of infection by computer virus, bugs, tampering, unauthorised intervention, technical failures or any other causes beyond our reasonable control, which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promotion, we reserve the right in our sole discretion to modify or suspend or terminate the Promotion subject to any written directions under applicable legislation. In the event that the Promotion is terminated early, we will select a winner from all valid and eligible Entries received prior to the date of termination.
26.We accept no responsibility for any illegible or incomplete Entries, or any incorrect or inaccurate information or lost, delayed or late Entries and assume no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, line failure, theft or destruction or unauthorised access to Entries, and/or to the Promotion Website whether or not arising during operation or transmission as a result of server functions, or for technical, network, telephone equipment, electronic, computer hardware or software malfunctions, virus, bugs or other causes outside our control or failure to receive Entry information by us on account of technical problems or traffic congestion affecting the entry collection process (to the fullest extent permitted by law).
27.By participating in this Promotion, you agree to be bound by these Terms (which may be amended or varied at any time by us with or without notice and all such changes will be posted in revised Terms on the Promotion Website) and by our decisions, which are final in all matters relating to these Terms, the Promotion and/or the results and no correspondence or discussion shall be entered into.
28.These Terms shall be governed by and construed in accordance with English law and any dispute arising out of or in connection with this Agreement shall be subject to the jurisdiction of the English Courts.